Contact information
We are here to help with product questions, orders, delivery, returns and anything else about your purchase from Retail Fixtures Co (a trading name of Express Matting Services Ltd).
Business and contact details
| Trading name | Retail Fixtures Co |
| Legal entity | Express Matting Services Ltd |
| Company number | 07000887 |
| VAT number | GB987256073 |
| Registered and operating address | Unit 1B, Summit Works, Manchester Road, Burnley, Lancashire, BB11 5HG, United Kingdom |
| sales@retailfixtures.co.uk | |
| Phone | +44 1282 270214 |
| Support hours | Monday to Friday, 08:30–17:00 (UK time) |
| Response time | We aim to reply within one business day |
What to include
Please include your order number where you have one and, for anything damaged, faulty or incorrect, photos of the item and packaging.
Orders, delivery and returns
Delivery timescales are set out in our Shipping Policy. To start a return, email us before sending anything back; full details are in our Refund Policy.
Complaints
If something has gone wrong, please contact us and we will do our best to put it right.